Learn the POS step by step
Complete lessons with real screenshots from the app, from installing to table ordering.
26 results
- Getting startedPOS
Installing the POS on the store PC
From downloading the installer to the first start, and where your data lives.
2 min 6 steps
- Getting startedPOS
First-run setup: store, currency, admin and cashier
The first-run setup wizard, step by step.
3 min 7 steps
- Getting startedStore
Getting started with your online store
From choosing a plan and store type to opening your admin for the first time.
3 min 5 steps
- Getting startedStore
Opening your store admin from Sitekoom
Secure one-click access without a second password.
2 min 4 steps
- Products & stockPOS
Adding products, units, cartons and flavors
One product sold by piece, pack and carton from one stock.
3 min 6 steps
- Products & stockPOS
Importing products from Excel
A 5-step wizard with a preview and an error report before anything changes.
3 min 6 steps
- Products & stockPOS
Barcodes, weighed products and scale labels
Sell cheese and produce by weight and read scale labels without guessing.
3 min 5 steps
- Products & stockStore
Adding products and categories
Products, pictures, prices and stock, plus the categories your store type prepares.
2 min 4 steps
- Selling & receiptsPOS
Selling, receipts and returns
The full sale on the cashier screen: adding, editing, paying, printing and returns.
3 min 8 steps
- Selling & receiptsStore
Receiving and handling orders
From a new order to delivery, with customer notifications.
2 min 4 steps
- Users & permissionsPOS
Users, roles and permissions
Who sees what and who approves what — with a log of every sensitive action.
2 min 6 steps
- Printers & hardwarePOS
Printers, cash drawer and receipt design
Set up the 58/80 mm thermal printer, kitchen printers and the receipt design with a live preview.
2 min 6 steps
- Printers & hardwarePOS
Several registers on the store network
One main device and registers paired with an 8-digit code over an encrypted link.
2 min 6 steps
- RestaurantsPOS
Restaurant mode: items, options and order types
Takeaway, dine-in, pickup and delivery, options and extras, notes and the kitchen.
3 min 7 steps
- Table ordering & menuMenu
Setting up QR table ordering
Connect the POS to the online menu and print table codes.
2 min 4 steps
- Table ordering & menuPOS
Turning on QR table ordering in the POS
Connect the POS to the menu platform, add tables, print their codes and receive orders.
3 min 6 steps
- Table ordering & menuMenu
How guests order from the table
The guest's journey from scanning the QR code to requesting the bill.
2 min 6 steps
- Table ordering & menuMenu
The QR order lifecycle and what guests see
Each status, who changes it and what the guest sees — no surprises.
2 min 6 steps
- Table ordering & menuMenu
Table sessions and bill requests
When a session starts and ends, and what guests see afterwards.
2 min 5 steps
- Table ordering & menuMenu
Your online menu's identity and settings
What comes from your POS and what the Sitekoom team sets up for you.
2 min 6 steps
- Store design & settingsStore
Customising your store's look and settings
Branding, home page, currency, country and SEO.
2 min 4 steps
- Subscription & activationPOS
Free trial, activation and renewal
The installation code, the subscribe-online button, the activation code and renewing without losing days.
3 min 7 steps
- Subscription & activationStore
Renewal, reminders and expiry
When reminders arrive, what happens at expiry and how your store comes back.
2 min 5 steps
- Data & backupsPOS
Backups and restore
Manual and automatic backups, and safe restores with a safety copy first.
2 min 5 steps
- TroubleshootingPOS
Common POS problems and fixes
Scanner, printer, license, network, scale labels and version mismatches.
2 min 7 steps
- purchasePOS
Buying and activating the POS, step by step
From choosing a plan to entering the activation code in the POS.
2 min 13 steps